Privacy Policy

Last updated: 27-10-2026

This Privacy Policy explains how Transpired Solar (“we”, “us”, “our”) collects, uses and protects personal data when you visit transpiredsolar.com, contact us, request a quote, or use our services.

1. Who we are

Transpired Solar is based in The Netherlands and is responsible for the personal data described in this policy.

Contact:
Email: info@transpiredsolar.com
Website: transpiredsolar.com
WhatsApp: +31 6 2044 7198 (text only)

2. What personal data we collect

We may collect the following data:

Information you provide to us: name, email address, phone number, WhatsApp number, company name, project details, delivery address, order information, and any other information you send to us.
Communications: messages sent through our contact form, email, or WhatsApp.
Technical data: IP address, browser type, device information, pages visited, time spent on the website, and referring website or search terms.
Cookie data: information collected through cookies and similar technologies, as explained below.

3. How we use your data

We use personal data to:

Respond to enquiries and provide information or technical advice.
Prepare quotes, process orders, and arrange delivery or installation.
Provide customer support and service updates.
Improve our website, products, and services.
Send marketing communications, but only where you have given consent or where permitted by law.
Comply with legal, tax, and accounting obligations.

4. Legal bases for processing

Under the GDPR, we rely on:

Contract: to prepare or perform an agreement with you.
Legitimate interests: to respond to enquiries, improve our services, and communicate with business contacts.
Consent: for marketing communications and non-essential cookies where required.
Legal obligation: for tax, accounting, and other legal requirements.

5. Sharing personal data

We do not sell or rent personal data. We may share data with:

Hosting and IT service providers.
Payment providers.
Shipping, logistics, or installation partners where needed to fulfil an order.
Email, analytics, or communication service providers.
Authorities or professional advisers where required by law.

These parties receive only the data necessary for their task and must protect it appropriately.

6. Cookies

We use cookies and similar technologies to make the website work, analyse website use, and remember preferences.

Essential cookies are necessary for the website to function. Analytics and preference cookies are used only where permitted by applicable law and, where required, with your consent.

You can manage or delete cookies through your browser settings. Disabling cookies may affect website functionality.

7. Data retention

We keep personal data only as long as necessary:

Enquiries and contact data: generally up to 2 years after last contact.
Order, invoice, and tax data: generally 7 years, as required by law.
Marketing data: until you unsubscribe or object.
Website analytics data: according to the retention settings of our analytics provider.

After the retention period, data is deleted or anonymised.

8. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, but we work to protect your data.

9. Your rights

You have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete data.
Request deletion of your data.
Request restriction of processing.
Object to processing based on legitimate interests.
Request data portability.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us at info@transpiredsolar.com. We may need to verify your identity. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

10. International transfers

If we use service providers outside the European Economic Area, we take appropriate safeguards as required by applicable data protection law.

11. Children

Our website and services are not intended for children under 16. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a new “Last updated” date.

13. Contact

If you have questions about this Privacy Policy or your personal data, contact:

Transpired Solar
Email: info@transpiredsolar.com
Website: transpiredsolar.com
WhatsApp: +31 6 2044 7198 (text only)
The Netherlands

Transpired Solar — transpiredsolar.com